Support

Support per E-Mail or Phone

We accompany you from the first feasibility study to the integration of the finished solution, and we are there for you even after the successful completion of a project. If you have a question for our support, please send an email to: support@senswork.com.

We are also available Monday to Friday from 8:00 a.m. to 5:00 p.m. on the following number: 0800 4099580

Ticket System

We use a ticket system internally. If you send a question to our support, it will be processed via our ticket system. You will receive a reference number and the solution to the problem will be documented and traceable.

Support Service Line

You can get help from our support line during our office hours. Please select:

  • 1 for software support
  • 2 for support in the control area
  • 3 for mechanical support
  • 4 for sales topics

Remote Access

We use the remote maintenance software TeamViewer from TeamViewer GmbH to support our customers. This product fulfills a high level of safety and has been tested and approved by various organizations. You can find more information about TeamViewer / security on the manufacturer's website.

TeamViewer for Online-Presentations

Would you like to take part in a presentation at senswork? Please install the following software on your Windows PC:
TeamViewer Meeting

TeamViewer for Remote Access

senswork need access to your PC? Please install the following software on the target PC (Windows):
TeamViewer Remote Access

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